GrantFinder Help

We’re Here to Help!

Search our frequently asked questions and tutorials below, or contact us directly at support@grantfinder.com

FAQ

What grants are listed upon opening GrantFinder?
By default, GrantFinder will list the 60 of its most-recently-added grants upon opening the database. Users can sort through batches of 20 grants by changing the “Page” number at the top-right of the page.
How Often Are Grants Updated?

Our Research Team works hard to ensure that funder profiles are as up-to-date and accurate as possible by reviewing funders’ websites, annual reports, financial information, and IRS Form 990s and continuously connecting with funders in order to provide you with the most current information available.

During the calendar year, each profile is updated at least once, and those funders that have been identified as “major” statewide funders are generally updated several times per year.

In addition to our regular update procedure, when a subscriber or funder alerts us of a change, that update is reflected immediately in GrantFinder.

Why do some grants have dated information?

We work hard to ensure that each profile is as up-to-date as possible. We utilize funder websites, annual reports, financial information, and IRS Form 990s and are continuously in contact with funders in order to provide you with the most current information.

Although you might find a profile with seemingly dated information, this was the most recently available information at the time of updating. If you find more current information, please let us know by clicking the “Update” button on the Grant Details Page. We always appreciate your oversight and assistance to keep the profiles as current as possible!

Don't see a funder?

If you notice that a useful funder is not included in GrantFinder, please contact us and let us know. We always appreciate your oversight and assistance to ensure that GrantFinder is as comprehensive as possible!

Is the grant listing incorrect?
Although our Research team works hard to ensure that the profiles are as up-to-date and accurate as possible, grant listings change often, and we are not always aware of or able to make changes as soon as they occur. Because of this, we always encourage subscribers to conduct as much research on a funder as possible before submitting an application.

If you find something in the profile to be outdated or inaccurate, please let us know by clicking the “Update Grant” button on the “Grant Details” page in question. We always appreciate your oversight and assistance to keep the profiles as current as possible!

Having Technical Difficulties

Can't Log In?

If you are having trouble logging in to GrantFinder, please ensure that your subscription is active and that you have the correct log-in information.

If you are experiencing other technical difficulties, please contact us at support@grantfinderhq.com or call us directly at 1 855 433 3468.

GrantFinder Search Won't Load?

Often times, the “cookies” and temporary data already stored on your computer may be causing the problem. Try refreshing your browser’s “cookies” as these can interfere with online applications like GrantFinder. If you need it, this site has instructions on how to do that for each browser type.

We recommend using non-Internet Explorer browsers like Mozilla Firefox or Google Chrome when using GrantFinder, they tend to work more smoothly.

If that still doesn’t work, we may have to talk to your IT department as there may be a block on our website. Email us at support@grantfinderhq.com and we’ll be touch shortly.

My old username isn't working?
GrantFinder now requires your e-mail address instead of a username for your login. If you are an experienced user, it may take a few logins to get into that habit.
How do I add subscribers to my account?

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Why Can't I Access the Group Settings Page
By default, only the Account Point of Contact (POC) can access the Group Settings page. If you are an account POC and cannot access this page, please contact us at support@grantfinderhq.com.
Have a suggestion or feature request?
We typically update GrantFinder quarterly, adding new features and improving its general functionality. As we rely heavily upon our subscribers for their input, please do let us know if you have a suggestion or an idea for a new feature. We’re all ears!

Explore the New GrantFinder

View our library of short tutorials on how to use the new search platform.

The Basics: How to Search

With multiple search filters to choose from, you can be as finite as you’d like when searching for grant funding. Choose from a categories, types of funders (fed, etc), deadlines, matching requirements, keyword and geographic funding area.

Account Administration

Administration with GrantFinder is simple now, as one person can oversee all users and permissions. While the team at GrantFinder can still aid you in any registration needs, that same ability is now at your fingertips.

Save & Download Grants

Once you’ve found a grant that you’re interested in, GrantFinder allows you to save it to your account. Additionally, you can create a PDF and send that to other co-workers who may be interested in learning about the opportunity.

About GrantFinder
Powered by the team at Praetorian Digital, GrantFinder is a real-time, online, searchable database of every federal, state, foundation and corporate grant available to your community. Learn More