We’re Here to Help!
Search our frequently asked questions and tutorials below, or contact us directly at email@example.com
Our Research Team works hard to ensure that funder profiles are as up-to-date and accurate as possible by reviewing funders’ websites, annual reports, financial information, and IRS Form 990s and continuously connecting with funders in order to provide you with the most current information available.
During the calendar year, each profile is updated at least once, and those funders that have been identified as “major” statewide funders are generally updated several times per year.
In addition to our regular update procedure, when a subscriber or funder alerts us of a change, that update is reflected immediately in GrantFinder.
We work hard to ensure that each profile is as up-to-date as possible. We utilize funder websites, annual reports, financial information, and IRS Form 990s and are continuously in contact with funders in order to provide you with the most current information.
Although you might find a profile with seemingly dated information, this was the most recently available information at the time of updating. If you find more current information, please let us know by clicking the “Update” button on the Grant Details Page. We always appreciate your oversight and assistance to keep the profiles as current as possible!
If you notice that a useful funder is not included in GrantFinder, please contact us and let us know. We always appreciate your oversight and assistance to ensure that GrantFinder is as comprehensive as possible!
If you find something in the profile to be outdated or inaccurate, please let us know by clicking the “Update Grant” button on the “Grant Details” page in question. We always appreciate your oversight and assistance to keep the profiles as current as possible!
Having Technical Difficulties
If you are having trouble logging in to GrantFinder, please ensure that your subscription is active and that you have the correct log-in information.
If you are experiencing other technical difficulties, please contact us at firstname.lastname@example.org or call us directly at 1 855 433 3468.
Often times, the “cookies” and temporary data already stored on your computer may be causing the problem. Try refreshing your browser’s “cookies” as these can interfere with online applications like GrantFinder. If you need it, this site has instructions on how to do that for each browser type.
We recommend using non-Internet Explorer browsers like Mozilla Firefox or Google Chrome when using GrantFinder, they tend to work more smoothly.
If that still doesn’t work, we may have to talk to your IT department as there may be a block on our website. Email us at email@example.com and we’ll be touch shortly.